Maintenance Programs

Preventive maintenance on a regular basis is required to provide users with high quality prints on a reliable basis. It also extends the life of the equipment and is required by equipment manufacturers.

The preventive maintenance program developed by Offix is the most comprehensive one on the market. Our certified service technicians are specially trained in preventive maintenance techniques, and they take pride in their work.

Imageware Remote

In order to help you cut costs and streamline processes, the Imageware remote monitoring system is part of every service agreement. By doing a simple download onto your network, you can manage your entire fleet of printers, copiers, fax machines, and multi-function peripherals, with the greatest ease. Diagnosing problems before they occur and identifying overworked or under-used devices is key to stopping unnecessary spending and printer chaos. By activating this advanced system, Offix now can prevent the printing pain points in your organization.

Maintenance Packages

Offix offers a varity of maintenance packages to meet your needs.

Comprehensive Repair

Copier and Printer Repair

Offix offers certified printer repair services and upgrades on printer parts for each and every brand we carry. We will address the issue promptly, and also diagnose the unit using a 22-step inspection and maintenance, to check for any other problems.

Brands We Service

Beyond the brands and lines we sell, Offix's service technicians are familiar with a wide range of brands and copier products. In addition to servicing Canon, Sharp, and KIP devices, our maintenance staff is also well prepared and trained to work with equipment from Dell and HP.