At Offix, we are passionate about what we do. Our goal is to enhance every business’s competitiveness by providing a suite of technological solutions that help them do what they do better, faster, and more efficiently. Our passion has been rewarded and recognized over the years, and we’re proud to share some of the accolades we’ve earned.
Canon USA is the only imaging solutions provider that offers training courses and certifications relevant to delivering service and support for the dynamic market of imaging products. Each year, Canon recognizes dealerships with at least 75% of their support professionals certified with current ATSP Certification credentials. Offix is proud to have 100% of its technicians and engineers ATSP Certified, to have maintained its certification for the past 13 years, and to be one of only two dealers with such accreditation between Texas and Pennsylvania.
Offix is proud to have been named one of the country’s Elite Dealers by OfficeDealer magazine, The Week in Imaging magazine, and ENX magazine. The award is presented annually by a magazine to top office equipment, products, and furniture dealers in the U.S. Offix has also been awarded yearly since 2007.
Satmetrix defines World Class Service as A score with an NPS above 70. The average US company has a Net Promoter Score of 10. Given the NPS range of -100 to +100, a “Positive” score or NPS above 0 is considered “Good,” +50 is “Excellent,” and above 70 is considered “World Class.”