What Is VoIP?
In order to understand the benefits of VoIP, it’s important to understand what VoIP actually is. Voice over Internet Protocol, VoIP for short, is a system that allows users to make calls over the Internet rather than traditional phone systems. VoIP technologies quickly convert sound into transmittable digital information and then reconvert it into sound for the recipient. Simply put, VoIP uses the Internet to make phone calls. Although it sounds plain, your business can still reap numerous benefits from VoIP technology.
So, if you’re asking yourself: “What are the advantages and disadvantages of VoIP?” and “How reliable is VoIP, really?”, we have the answers for you. Read on…
What Are The Benefits Of VoIP?
Lower Cost of VoIP vs. traditional phones
One of the immediate benefits of VoIP systems are the cost savings. With conventional phone lines, you have to pay to use each line and pay per minute of use, meaning it costs your business more when more people are using the phone at the same time and using phones frequently. With a VoIP phone system, you only need to pay a flat rate every month with domestic and international calls already being included in the pricing.
Mobility: VoIP is portable
Unlike traditional landline phones, VoIP services are portable. With a VoIP phone, your number can be reached wherever you have access to internet. You don’t need to connect one, specific device to your plan. As long as you have a computer, phone, or tablet with internet access, you can be called directly through the VoIP service anywhere in the world. This makes VoIP great for employees that are teleworking or that are often away from the office.
The Features of VoIP Systems Can Help Businesses
Another benefit of VoIP is the many features that come with the service. Standard features such as caller ID, virtual numbers, contact lists, and voicemail are included in the VoIP system, but more advanced features can be implemented. Some of these features include voicemail transcriptions being sent directly to your email and forwarding important calls and messages to different colleagues at the touch of a button. VoIP systems are scalable, meaning that they can grow and adapt to your business needs.
Businesses often spend too much time checking and responding to voicemails. Companies such as Coca-Cola, eliminated voicemail altogether and now forward calls to different devices if left unanswered. VoIP can forward calls made at your desk to your phone or laptop if left unanswered so that urgent calls are responded to more quickly and less time is spent checking voicemail.
How Reliable is VoIP?
Even though VoIP systems require internet to work, in the case of an emergency VoIP can detect outages and and reroute calls. When VoIP can’t establish a connection to your primary device, it will automatically connect to secondary VoIP devices or phone lines. Weather issues and local outages are no longer a threat when VoIP systems are used.
Seamless Business Integration
Many businesses are apprehensive to changing processes due to a fear that it will slow down their operations. By implementing VoIP, your business applications and IT framework remain unaffected and allow you to transition with ease. VoIP services can even integrate with programs such as Microsoft Outlook and SalesChain to help things simple and familiar!
Upgrade Your Business With VoIP
Now that you understand what benefits VoIP phone systems can give your business, it’s time to take the next step. Fill out the form below to get in contact with one of our sales consultants today and schedule a free demo. Alternatively, you can click here to browse the specific VoIP we offer and learn details about the service.
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