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VOIP vs. Landline For Business — Which one is Better?

While the pandemic’s effects are still in full swing, the need for the right technology in business is stronger than ever. And that includes deciding who wins the battle of VOIP vs. Landline. Indeed, market research company Forrester’s predictions for businesses in 2021 highlight the need for technology investments. For example, digital engagement will be the […]

How to Increase Customer Satisfaction in Business Interactions

Increasing customer satisfaction during every business interaction is an important goal of every organization. Some of the best ways to increase customer satisfaction include personalizing marketing content, reducing wait times, and listening to your customers’ feedback. Implementing these activities will help to grow your business and ensure happy customers. Personalize Marketing Content Personalized marketing content […]

USPS Temporary Price Increase for Commercial Parcels

On September 4, 2020, the Postal Regulatory Commission (PRC) approved a temporary price increase for USPS commercial parcels. This price change will be in effect from October 18, 2020, until December 27, 2020 on commercial domestic competitive parcels, including: Priority Mail Express Priority Mail First-Class Package Service Parcel Select Parcel Return Service These price increases […]