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13525 Wellington Center Circle, Suite 107 Gainesville, VA 20155

Copier Repair Service

Looking for the Best Copier Repair Service Near You? Pick Offix.

If you are wondering who has the best, most reliable copier repair service in Washington DC, Virginia, and Maryland, it’s Offix!

Offix has the most trusted photocopier repair professionals. We offer several copier repair and maintenance programs, to fit your needs and budget. If you want a worry-free program, our all-inclusive plans include preventive and on-call maintenance, remote monitoring so we know when something might need to be repaired before you even notice it, and all of supplies, including toner and even staples! All for one low, monthly price. We even offer 24/7 service and in most cases offer same-day service!

Alternatively, you can pick a “time and material” option and call us when and if you need us.

All of our technicians are ATSP certified, which means that they are trained by copy machine manufacturers like Canon copiers and wide format plotters and printers, and have passed stringent tests to prove their ability to work quickly and effectively.

Reliable and Professional Service

Many businesses don’t think about copier repair services until they need them!

There is no doubt about it: you don’t think of copier repair services and printer repair services until you need them! Just like any other technology you employ in your business, even your copier needs to be repaired and maintained, from time to time.

When your Canon or Sharp photocopier is broken or malfunctions, it can cause your business to slow down or even cause some workflows to stop entirely. That’s why you need fast, efficient service from a copier repair service technician who can arrive at your doorstep within as little as two hours guaranteed, and who can repair your copy machine or multifunction device in a single call. With offices in the Washington DC area, in Richmond, in Norfolk, and on the Eastern Shore, we can guarantee service from the time you call in as little as two hours, or your money back!

Contact Us Today for a FREE QUOTE on Copier Repair Services

Let Us Show You Why Offix is the Best Copier Service Center Near You

Let the most trusted copy machine repair service in Virginia, Maryland and Washington DC service your photocopier. Whether it’s a single copy machine or an entire fleet in multiple locations, Offix is the ideal solution if you need to get your copy machine fixed quickly and correctly the first time, so you can get you back in business.

With same-day service and a guaranteed response time of as little as two hours, you can count on Offix to get your copier back in business. Choose one of our copy machine maintenance plans or pay as you go.

With an average response time (from the time you call to the time we ring your doorbell!) of about 2.5 hours and a guaranteed response time of 4 hours, our commitment is to keep you running all the time but, if something happens, we’ll get your back in business as soon as possible. We ensure first-call resolution by providing our technician with best-in-class training, by offering remote monitoring of your equipment so we know when something is about to happen before you even have a chance to notice it, and by ensuring our technicians carry tens of thousands of dollars in parts with them, so we never show up at your business unprepared.

Whether you have a copier leasing through us or have purchased your business copier somewhere else, Offix is here to help!

We offer full-service maintenance plans with low, monthly rates that include toner and parts. We are known for the quality of our service and have multiple nationwide awards to prove it! Alternatively, you can choose to call us on-demand by selecting one of our “parts and labor” maintenance programs. Offix copier repair technicians are certified to repair your Canon, Sharp, or HP photocopier or multifunction printer, so you know you’re getting only best, award-winning service.

Preventative Maintenance:

Preventive maintenance ensures that your copier continues to perform for years, or even decades, without missing a beat. Just like cars, preventive maintenance procedures are set by the manufacturer, outlining the frequency and type of maintenance necessary at each interval.

All manufacturers recommend the use of genuine (OEM) parts and supplies in your copier. Offix is an authorized dealer for copiers and wide format plotters and printers like Canon, HP, KIP, and Océ; this means that we always follow the manufacturers’ recommended preventive maintenance schedules, and only use original parts during our procedures. Every preventive maintenance visit includes a full inspection, replacement of parts, if necessary, cleaning of the entire machine, and software updates, when needed. Your copier will be brought to complete specifications with every copier preventive maintenance visit.

And, if you have one of our full-service maintenance plans, Offix will carry out all of these activities when necessary absolutely free. No additional cost for time and material.

What To Look for in a Copier Repair and Maintenance Service

  1. Choose a local business with national presence: make sure you partner with a business that’s small enough to provide the level of attention and detail your business deserves, but large enough that they can handle multiple locations, enterprise-level solutions, and have a direct line of communication with all of the major manufacturer, to ensure priority access, when needed.
  2. Only certified technicians: technology changes often, and business copiers and multifunction devices are no different. Make sure your copier service dealer only provides you with certified technicians, so you can rest assured your device is repaired and maintained following manufacturer’s guidelines and using only original parts.
  3. Check the Guarantees: absolutely, positively make sure that the maintenance or repair work is guaranteed. If your copier dealer is not willing to stand behind their work, you should probably question your selection! Offix offers a list of guarantees (we call them ServiceSmart Guarantees) that will make you happy you have chosen us!
  4. Ensure Flexible and not Tied to the Lease: make sure you check the fine prints! There is absolutely no reason to be forced in a maintenance contract that is tied to the life of your device lease. Unless the dealer provides you with an incentive (like a guaranteed, locked price), there is no reason to tie yourself to a multi-year contract. A year-by-year contract ensures your ability to find another copier repair service dealer without having to pay a penalty.

So… what are you waiting for?

Contact Us for Your Repair Quote Today!

Google Reviews for Offix

We know we are the best copier repair service in Virginia, Washington DC and Maryland, but you don’t have to take our work for it. Here is what our copier service customers say about Offix.

  • Offix has been the best provider of equipment and service we have ever had in the 26 years we have been in business. I would recommend them to anyone without hesitation

  • Great customer service! Our technician John was very helpful and informative.

  • Plain and simple facts: Great Staff. Great Machines. The rare time we need Service calls and techs, they are unmatched. Printer down, tech here in less time than it takes to order lunch delivery. 5+ year customer, many more years to come.

  • Offix promptly came out and fixed our copier issue. Technician was prompt. Exactly when he said he would arrive. He was professional and extremely personable. He fixed the problem. Explained what he did and was a pleasure to have come out to fix our copier.

  • We have been using Offix since 2013 and we have found their service people to be very responsive, professional, and friendly. They pay close attention to detail and keep our copiers running smoothly. We have purchased two copiers from them so far and have been very pleased with the product and especially the service. Outstanding customer service!!!

  • Our rep. was on site within an hour of my service call and gave me a courtesy call letting me know his ETA. The rep. explained what was going on and was able to resolve our copier issue in one visit. I was happy and our teachers were happy to have the copier back in service.

  • Offix has been the best provider of equipment and service we have ever had in the 26 years we have been in business. I would recommend them to anyone without hesitation

  • Great customer service! Our technician John was very helpful and informative.

  • Plain and simple facts: Great Staff. Great Machines. The rare time we need Service calls and techs, they are unmatched. Printer down, tech here in less time than it takes to order lunch delivery. 5+ year customer, many more years to come.

  • Offix promptly came out and fixed our copier issue. Technician was prompt. Exactly when he said he would arrive. He was professional and extremely personable. He fixed the problem. Explained what he did and was a pleasure to have come out to fix our copier.

  • We have been using Offix since 2013 and we have found their service people to be very responsive, professional, and friendly. They pay close attention to detail and keep our copiers running smoothly. We have purchased two copiers from them so far and have been very pleased with the product and especially the service. Outstanding customer service!!!

  • Our rep. was on site within an hour of my service call and gave me a courtesy call letting me know his ETA. The rep. explained what was going on and was able to resolve our copier issue in one visit. I was happy and our teachers were happy to have the copier back in service.

Our Copier Repair Service Area

We offer copier repair, maintenance, and service in Maryland, Washington DC and Virginia, including the following counties and cities in Virginia: Accomack, Alexandria, Arlington, Caroline, Charles City, Chesapeake, Chesterfield, Colonial Heights, Culpeper, Essex, Fairfax, Fairfax City, Falls Church, Fauquier, Franklin, Franklin-City, Fredericksburg, Gloucester, Hampton, Hanover, Henrico, Hopewell, Isle Of Wight, James City, King And Queen, King George, King William, Lancaster, Loudoun, Manassas, Manassas Park, Mathews, Newport News, Norfolk, Northampton Northumberland, Orange, Petersburg, Poquoson, Portsmouth, Prince George, Prince William, Richmond, Richmond-City, Southampton, Spotsylvania, Stafford, Suffolk, Surry, Sussex, Virginia Beach, Westmoreland, Williamsburg, Winchester, York.