Enterprise Level Solutions

Custom Solutions for Large Organizations

Large organizations come with unique needs: the complexity of their processes, the size of the staff, divisions and departments, and the type of projects they undertake require solutions that are quite different from the “one-size-fits-all” approach that some office technology companies provide: our goal is to provide a custom solution to adapt to the complexity and needs of a large organization.

When your large-size business partners with Offix Enterprise Solutions, you get all the benefits of an organization with a proven and successful track of collaboration with large businesses, and all of the flexibility, attention to detail and passion for customer service that come with working with an award-winning, family-owned dealer.

Enterprise Level Solutions

Why Offix For Your Large Business

One Vendor, Custom Solutions

If you’re tired of dealing with multiple vendors, of endless wait times and unanswered emails, Offix is ready to show what white glove service really means. One number to call, one portal to access, from scheduling service to placing orders and paying your bills, and one team that’s dedicated to consulting with your staff, understanding your needs, and providing the right solutions when it comes to sales, service and account management.

Only The Best For Our Enterprise Accounts

Offix partners only with major, reliable brands, like Canon, Sharp, Panasonic, FP Mailing Solutions, KIP and more. We know you put a lot of trust in a technology partners, and that’s why we want to offer you the very best hardware and software available, backed by our ServiceSmart® Guarantees.

Nationwide Service You Can Rely On

Large businesses often mean facilities located across the United States. With Offix, you get the peace of mind that your business is taken care of whether your call is coming from Washington DC or Washington State. We are always here to serve, no matter what ZIP code or time zone, and we do it with the same care and pride that our President and Founder, who started his career as a technician, instilled in us when on the first day of operations, over 20 years ago.

Experts In Each Field

We are proud of our many awards, because we work hard to achieve them. Offix employs only ATSP-certified technicians; this ensures that our technicians are not only certified to work on your Canon equipment, but are also trained on properly explaining how to operate the equipment and have demonstrated specific customer service skills.

What’s even more impressive, Offix has been an ATSP certified facility for the past 12 consecutive years, making us one of only a handful of dealers nationwide who can boast such achievement.

Enterprise-level Dedicated Sales Consultants

We know a business your size has unique needs, processes and expectations: that’s why only our most senior and proven sales consultants are allowed to manage enterprise-level businesses. Their experience will provide you with the guidance and expertise needed to make educated decisions that are right sized and scalable. Whether the decision requires a boardroom presentation or interfacing with your company’s CTO, our staff is ready to support you.

Customer Service Designed With You In Mind

We could tell you that Offix is the right choice for you, but we’ll let our numbers speak for themselves. With a guaranteed response rate as low as under two hours, available service seven days a week, and the ability to directly install software solutions and service a spectrum of products ranging from small printers to large production print machines, to wide format plotters and large mailroom equipment, it’s no wonder Offix boasts a 95% retention rate, year in and year out.

Large Account Pricing

We work directly with all major manufacturers to offer large account pricing, and to ensure that your project will benefit from the lowest possible cost. We will match or beat any price your organization receives, and top it with our ServiceSmart® Guarantees and unparalleled service.

Our long-standing relationship with these manufacturers also guarantees fast tracking in ordering hardware, receive the latest equipment and answering questions that require manufacturer action.

Whether your large business is looking for a fleet to buy or lease, for a few units to rent temporarily, for a partner to rely on when it comes to managed print services, or for a servicing partner to take the guesswork out maintaining your fleet and automate your consumables replenishment, Offix Enterprise Customers solutions are right sized for you.

IT Solutions That Fit Your Current Configuration, Not The Other Way Around

We know CTOs have their hands full. At Offix, we want to make the life of IT professionals even easier. Our trained and skilled IT professionals will work with your team to adapt installation and networking setup and processes to your current layout. We will work with your security network and infrastructure to ensure that your protocols remain the same. It’s one less thing for your IT team to worry about.

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