Management
Meet the Offix Management
Our team of certified service technicians, administrative staff, and attentive solutions managers are dedicated to provide you with the best possible service. We employ the best and brightest, and we proudly offer you our dedication and the expertise we gain through innovative thinking.
Leadership Team
Steve Valenta
Throughout the years, Offix has gained a reputation for outstanding customer service, receiving numerous client referrals as a result. The team members at Offix are committed to delivering high-quality service to clients across various sectors, including single-person businesses, churches, non-profits, the Federal government, and commercial enterprises.
With an impressive 33 years of industry experience, Stephen Valenta possesses extensive knowledge in all aspects of office technology. His expertise contributes to Offix’s ability to provide comprehensive solutions to meet clients’ diverse needs.
Kim Valenta
In 2003, Offix was experiencing rapid growth and required additional assistance. Kim, the wife of Steve, began regularly coming into the office to lend a hand. Recognizing her valuable contributions, Steve made the decision to hire her full-time.
Prior to joining Offix, Kim held a managerial role overseeing significant contracts for a prominent government contractor. She also gained financial expertise while serving as a controller for another company, where she handled pricing and cost analyses. With over 30 years of substantial business experience, Kim brings a wealth of knowledge to Offix.
Kim appreciates the family-oriented atmosphere at Offix, considering it the best aspect of working there. She emphasizes the company’s commitment to caring for employees, stating, “We like to stay regimented and follow rules, but when it comes to employees, we always want to take care of them. I believe that’s why we have very little employee turnover. The employees are comfortable here, and they know that we care about them.”
Ron Robey
With an extensive background spanning over 25 years in the copier and fax service industry, Ron Robey was the ideal candidate for Offix’s Vice President of Service. In his role, Ron oversees a team of fourteen skilled service technicians, ensuring their daily operations run smoothly and guaranteeing 100% customer satisfaction for Offix’s clientele. He also prioritizes keeping his team well-equipped with the latest training on new hardware and software products within the industry.
Ron holds great enthusiasm for his service team, expressing, “We have a great service team that works on everything from the fax line all the way up to the 105 page-per-minute copy machines, plus a full line of color equipment.” Leading by example is a core principle for Ron, as he firmly believes in performing any task he asks his team to do. He states, “There’s not a single thing on a daily basis that I ask my guys to do that I won’t do myself.”