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13525 Wellington Center Circle, Suite 107 Gainesville, VA 20155

Offix Reviews

We’ll Let Our Reviews Speak for Us…

As one of the most trusted and awarded office technology dealers in Washington DC, Virginia and Maryland, at Offix we’re all about customer satisfaction. We back every promise we make with our Service Smart® Guarantees, which include free training for life, free delivery and installation, and – of course – a money back guarantee.

But don’t take our word for it. Here’s what our customers say:

Offix IconOffix

13525 Wellington Center Circle Ste 107, Gainesville

4.8 29 reviews

  • Avatar Dawn Walker ★★★★★ 3 months ago
    Anytime I have an issue with my printer one email is all it takes to get repair service. No back and forth, no hassle. Within 24 hours too! Because of their amazing service I have had little to no down time. Previous companies Ive used … More I had a minimum of 2 days down. Excellent service!
  • Avatar Jc Wdkindt ★★★☆☆ 3 months ago
    Maybe giving 1 star and writing a review about the terrible customer service will actually get someone to call me back? The company does not seem to have their act together. My sales rep was very nice despite the young lady who came with … More him the second time and under minded everything he said even though he was correct. Not very professional but decided to still give them a chance. Then a few months into using them, I get a past due invoice for a 2 month period even though I pay monthly and it seemed the wanted to start charging my contract prior to us even having the machine so I called and emailed and called again and emailed again then finally spoke to someone who said I would get a call back because "yes, something doesn't seem right" but yet still no call, only another "past due" notice. I would NOT recommend this company and will never use them again.
    Update 7/7/21..... Received another past due notice and sent another email. I did get a response this time to clarify the account. Issue resolved. Still unable to give 5 star at this time however I look forward improved service and hope I can get it to a Five.
  • Avatar Steve Dunnigan ★★★★★ 8 months ago
    Offix has been the best provider of equipment and service we have ever had in the 26 years we have been in business. I would recommend them to anyone without hesitation
  • Avatar Jose Marquez ★★★★★ 7 months ago
    Great customer service! Our technician John was very helpful and informative.
  • Avatar ANDO - 555 ★★★★★ a year ago
    Plain and simple facts: Great Staff. Great Machines. The rare time we need Service calls and techs, they are unmatched. Printer down, tech here in less time than it takes to order lunch delivery. 5+ year customer, many more years to come. … More

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