Services

Our Services

We provide office equipment & solutions

Our dedicated professionals use a holistic and truly consultative approach. We focus on your business needs to create an individually tailored program of Managed Print Solutions that incorporates today’s cutting-edge technology, emphasizing your company’s values, strategies, and objectives.

Managed Print Services

Dealing with multiple printers and copiers can impact your cost and budget through inefficiencies and unmonitored expenses.

Software Implementation

Choosing the right software for document management is not easy. Let our consultants provide the right guidance to make sure you select the solution that fits your needs. Contact us today for a free consultation.

Rentals

Copier rentals and multifunction printer rentals are an excellent alternative to a cash purchase or lease. To give your business the greatest flexibility, OFFIX offers standard rental and short-term rental options!

PEPPM Contract

If you are an educational agency in Washington DC, Virginia or Maryland, Offix is an authorized reseller for the entire Canon product line on the PEPPM National Cooperative Contract.

Customized Solutions

MailOne Mailing Software from FP

MailOne is a fully-integrated mailing, shipping and mail-accounting software solution that simplifies the way you mail, manage and report on postal usage and expenses.

Office Equipment & Solutions For Your Business

Our mission at Offix is to supply your business with award-winning office equipment and nationally recognized service for copiers, printers, and other office equipment in the Washington, D.C., Virginia, and Maryland areas.

The Offix Process

5 STEP PROCESS

We understand how printing impacts business processes, compliance, privacy, and cost. Since 1999, we have optimized document processes and have developed robust print fleet management programs that reduce printing costs and increase up-time and employee productivity. 

Through a comprehensive approach, we gradually improve office workflow, providing guaranteed protection of your investment with every step. Our reliable, scalable, and robust solutions combine process expertise and software to reduce cost and increase the productivity of your entire print fleet.

Discovery

The process starts with a complete document management study, where we learn about your business and its printing processes to uncover actual costs.

Discovery
Develop a collaborative program

Working closely with your organization, we develop a plan to standardize device platforms and strategically place departmental devices.

Develop a collaborative program
Monitoring and Review

We will conduct quarterly reviews to ensure that your printer fleet is running at optimum levels.

Monitoring and Review
Identify Inefficiencies

Through the discovery process, we accurately identify how to consolidate and reallocate resources for copying and printing, ensuring cost reduction.

Identify Inefficiencies
Implementation

With the plan in place, your administrators and users will gain control of these output devices to maximize your productivity and reduce costs.

Implementation

Offix Managed Print Solutions

Offix Managed Print Solutions is a comprehensive print management system that optimizes the potential of your fleet of output devices (laser printers, MFPs, and copiers.) Learn more about our innovative approach to streamlining document management to help companies of all sizes become more efficient and productive.

Reliable Service to Keep You Running

The most essential element of equipment uptime is preventative maintenance. With our hassle-free service agreements, you are guaranteed 95% up-time, or next month is on us: we will credit your account for one month of service*. With a guaranteed response time of two to four hours, you can rest assured that our Certified Technicians are on their way to service you quickly.

To get a customized solution to fit the needs of your office

one month of service will be credited for each machine with lower than 95% up-time, equal to the customer’s contract allowance.

To get a customized solution to fit the needs of your office

one month of service will be credited for each machine with lower than 95% up-time, equal to the customer’s contract allowance.

Other Products

Not Looking For A Printer?

Our Services

We provide IT & office solutions

Our dedicated professionals use a holistic and truly consultative approach. We focus on your business needs to create an individually tailored program of Managed Print Solutions that incorporates today’s cutting-edge technology, emphasizing your company’s values, strategies, and objectives.

Managed Print Services

Dealing with multiple printers and copiers can impact your cost and budget through inefficiencies and unmonitored expenses.

Software Implementation

Dealing with multiple printers and copiers can impact your cost and budget through inefficiencies and unmonitored expenses.

Rentals

Dealing with multiple printers and copiers can impact your cost and budget through inefficiencies and unmonitored expenses.

PEPPM Contract

Dealing with multiple printers and copiers can impact your cost and budget through inefficiencies and unmonitored expenses.

Authorized Dealer

women-work-office-using-printer

25th

Years Of Experience

About US

Lease, Buy and Service Your Copier and Printer

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It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages. and more recently with desktop publishing software like Aldus PageMaker including

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Offix Service Smart® Guarantees

Why We've Been Trusted &
Depended On For 25+ Years

Lifetime Performance Guarantee

Offix will repair or exchange your equipment during its entire lifetime (or 7 years from the last date of manufacturing) of active service within your office as long as the unit has been continually under contract

Response time

Offix will repair or exchange your equipment during its entire lifetime (or 7 years from the last date of manufacturing) of active service within your office as long as the unit has been continually under contract

95% Uptime

Offix will repair or exchange your equipment during its entire lifetime (or 7 years from the last date of manufacturing) of active service within your office as long as the unit has been continually under contract

Loaner Equipment

Offix will repair or exchange your equipment during its entire lifetime (or 7 years from the last date of manufacturing) of active service within your office as long as the unit has been continually under contract

Find Your Perfect Match

Explore Our World of Printers

Copiers & All-In-One
Printers

Plotters & Wide Format Printers

Desktop Laser Printers

Production Print Equipment

Read Our Reviews Here

Google Reviews

Offix place picture
4.8
Based on 44 reviews
Luke Bedrosian profile picture
Luke Bedrosian
3 months ago
Work with this company to oversee our printers in the office and they are hands down the best. Get to talk to a real person when I call and get quick and excellent service on the printers.
Hemchand hemraj profile picture
Hemchand hemraj
3 months ago
Excellent Service and Great Customer Support
Jacob Evans profile picture
Jacob Evans
1 year ago
Leslie Bradford profile picture
Leslie Bradford
2 years ago
There is this one employee, I call her Jewels, who is INCREDIBLE with our customers and with our Sales Team! You don't want to miss being able to interact with her, so check us out!
Michelle Smith profile picture
Michelle Smith
2 years ago
James Bitner profile picture
James Bitner
2 years ago
Offix promptly came out and fixed our copier issue. Technician was prompt. Exactly when he said he would arrive. He was professional and extremely personable. He fixed the problem. Explained what he did and was a pleasure to have come out to fix our copier.
Barbara M profile picture
Barbara M
2 years ago
We use Offix to maintain our scanning equipment. Everyone there is so pleasant and helpful. Service is quick and their technicians are well skilled. I'm glad they are here to help.
Alejandra Cruz profile picture
Alejandra Cruz
2 years ago
Great products and great service!
Great Service!
Sadie Wiltshire profile picture
Sadie Wiltshire
2 years ago
Lindsay Marshall profile picture
Lindsay Marshall
3 years ago
Rossi L. profile picture
Rossi L.
3 years ago
Trina F profile picture
Trina F
3 years ago
Great service. Technicians are polite and knowledgeable. Service is fast as well.
Judy Popov profile picture
Judy Popov
3 years ago
Angel Shrieves profile picture
Angel Shrieves
4 years ago
Very pleased with the service from OFFIX. Very prompt & professional. Great communication and I always learn something from the technicians.
Bill Reynolds profile picture
Bill Reynolds
4 years ago
Needed to have a printer serviced for a small consulting service. Response was uncommonly efficient. Got E_mail from Violet Robinson that was clean and direct to the point. Got a call from Joe Cox, the technician that was able to handle the call the same day (unexpected). He accurately predicted the problem prior to disassembling and confirming the issue. Enjoyed watching his work - from a respectful distance. Waiting on proposal to fix the issue.
Tonya Falls profile picture
Tonya Falls
4 years ago
Outstanding and Quality Service! You get the best "Service" and turnaround time you get from the time you place your service call to the very end! Very patience and don't make you feel dumb when you don't know the "proper talk". The Service Department and staff at Offix is "Outstanding too. Thank you!
Ann Whitney profile picture
Ann Whitney
5 years ago
Offix has been the mainstay of the success of our office equipment for the last 20+ years. They are always here at a moment's notice to repair something or instruct us on how to use the equipment. We always feel we have received the best care, products and prices available for our needs. Thank you Offix!
Dawn Walker profile picture
Dawn Walker
5 years ago
Anytime I have an issue with my printer one email is all it takes to get repair service. No back and forth, no hassle. Within 24 hours too! Because of their amazing service I have had little to no down time. Previous companies Ive used I had a minimum of 2 days down. Excellent service!
Waleed Ahsan profile picture
Waleed Ahsan
8 years ago
We have been using Offix for a little over a year now. Great company, no issues at all, great customer service. Our rep, Casie Boyd is the best! She always calls and stops by to make sure everything is working properly and if we need anything. Casie goes above and beyond and we really appreciate her. Thank you for taking care of us!
Wow! What a great experience. We are a small business and needed options to scale our business to the next level. From day one when we spoke to the owners Steve and Kim about copiers, they really made us feel great about the value of what we were purchasing. They educated us on why we should choose specific equipment. In fact, they helped us with the newest option which wasn’t even out yet. They explained how it was going to complement our ever growing business and offer quick solutions for our clients. From their sales team, to the their technicians, we are so thankful we made the decision to use Offix. Our business is thriving because of the resources that we have to offer. We look forward to referring you to all of our friends and family. Best of luck!
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