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13525 Wellington Center Circle, Suite 107 Gainesville, VA 20155

VoIP for Business in Richmond

The most important part of any successful business is its level of communication. And to be the best business in Richmond, Virginia, you need to leverage a VoIP system.

What Is VoIP and How Does It Work?

VoIP (also known as Voice over Internet Protocol) is the 21st century’s solution to reliable, cost-effective, and enhanced personal and business communications. With crystal-clear sound and full flexibility for your business, VoIP works by allowing users to place calls over an internet connection rather than traditional telephone lines. Because the phone system is cloud-based, VoIP enables you to “cut the cord” with your phone company which cuts costs and can greatly improve your call performance and capabilities!

Best features of business VOIP systems

Even though VoIP eliminates the need for traditional phone services, you can still receive and place calls to your coworkers and customers as you normally would. The real difference is the cost savings recognized by your business and the improvement in productivity. A typical Richmond business can use VoIP and gain access to hundreds of call management and productivity features that are unavailable with standard phone lines! By using these VoIP features, your business is able to streamline its internal and external communications and improve efficiencies and performance!


Why Your Richmond Business Needs to Switch to VoIP

Although some companies may feel more comfortable using the same conventional phone system, the benefits of switching to VoIP by far outweigh the trouble of replacing your service. Switching to a VoIP service like TELEcloud (powered by RingByName), allows you to lower your costs, use modernized equipment, and add functional capabilities to help improve your external and internal communications.

Lower Service and Equipment Costs

Traditional phone companies require businesses to purchases phones, a switch, a server, and the license when signing up for phone service. When you sign up for a VoIP service, you only have to pay a low monthly cost for the service, everything else is optional! According to a Microsoft survey, 82% of companies saw savings when switching to a cloud-based VoIP service like TELEcloud.

VoIP costs are minimal compared to traditional phone lines because of how outdated and large the conventional phone lines are. These outdated systems not only are slower than VoIP, they often require regular maintenance, a cost that gets passed on down to customers. Additionally, VoIP call costs are reduced for domestic and international calls. A small business in Richmond could save as much as 40% on local calls and 90% on international calls when switching to a VoIP service.

High Quality and Reliable Service

When you pair VoIP services with a reliable, stable internet connection, you never have to worry about your calls dropping. Because you are using an internet connection, you can expect to hear and speak with crystal clear audio quality.

Flexibility and Feature-rich

By using a flexible service like VoIP, your Richmond business can stand out from the competition. When using VoIP, as long as your device has an internet connection, you can use it to talk to your customers or coworkers. That means you can use your cell phone, tablet, laptop, or desktop computer to place and take calls, or you can purchase inexpensive VoIP compatible phones that function like regular desk phones. One of the benefits of being so versatile is that your calls can reach you at your desk, at home, or on the go, meaning you never have to miss a call again!

Because VoIP services like TELEcloud are feature-rich, you can integrate dozens of tools into your VoIP phone service like call forwarding, virtual assistants, CRM management, business SMS, and many more at little to no extra cost! A VoIP service can help your Richmond business and its employees accomplish more while spending less time communicating.

Choosing the Best Business VoIP Service In Richmond, VA

When you look for the best business VoIP provider in Richmond, you’ll find that other services claim to offer the best pricing, the most features, or claim to be the most reputable company around. You can find all three of those qualities in just one local VoIP service: TELEcloud. TELEcloud is Offix’s select business VoIP service that we offer to businesses in the Richmond metropolitan area. For the past 20 years, Offix has been a leading office technology solutions provider in Richmond and the entire state of Virginia. It is our mission to help you save time and money during and after the acquisition of new office technology for your business.

TELEcloud is one of Richmond’s leading


When you start your search for the best phone provider, you’ll see that there are many VoIP service suppliers battling to do business with you. While you may be overwhelmed at first, you can actually use this to your advantage.

Consider what you need before you choose a company. You will want to know how many lines you will need, whether you will utilize the special features enough to be worth buying them and if your business has the potential to grow down the road. How much the companies charge for service will also be a factor. If you are a smaller company, you won’t want a company that overcharges.

Compare all of the features between the companies to see who offers the most for the best rate. Look into the actual reputation of the company, as well. Finding a cheap VoIP service isn’t beneficial if the company has poor customer service and a bad reputation. Remember that your company needs to have a reliable phone service to make and receive calls, so choosing a cheap company can actually lose you money if they do not offer reliable service.

VoIP Services and Features for Richmond Businesses

Have you ever heard of the phrase “getting the most bang for your buck?” When you sign up for a business VoIP service you get the most value for your dollar. In addition to the features you would get with your current providers like voicemail and caller ID, you get an abundance of exclusive VoIP features at little to no extra cost.

VoIP features for your Richmond business may include:

  • Conference calling
  • Caller ID
  • Call waiting
  • Voicemail
  • Auto attendant
  • Call notification
  • Virtual extensions
  • Do not disturb
  • E911
  • Number portability
  • Hold music
  • Hunt group
  • Dial by name
  • Group paging
  • Simultaneous ring
  • Find me/follow me

Cloud-Based Support and Customer Service

Because VoIP services like TELEcloud are cloud-based, that means if your business has a power outage, your phones don’t have to stay down. You can continue to use your VoIP services while connected to the internet on your phone or at home! Because